Please note…
Please note if pottery is broken or damaged at home, we cannot accept any responsibility for this and you will not be refunded so please do take care ❤️
Cleaning up:
Before you pack up your kit, please give your tools a rinse with warm water + a quick dry - it’s all safe to go down the sink. Paint washes off most clothes and hard surfaces. The very dark greens/browns/black can sometimes be a bit stubborn so do take care. Again we’re cannot be held responsible for your cream sofa getting painty.
All kits are totally disinfected between sessions.
Glazing and firing your pottery:
We try our best to ensure that every aspect of the creative journey you take with us is fun and enjoyable. The final part of this journey involves the glazing and firing of your pottery up to temperatures in excess of 1000˚C. This process is carried out onsite by our studio assistants who treat each piece with the greatest love, care and attention.
We strive for perfection with every piece, however the kiln gods are not always on our side.
Painted ready made pieces: Occasionally glaze spotting can occur, as well as surface imperfections such as tiny bumps caused by brick dust flying around the kiln as it heats up, this dust can settle on items as the kiln temperature cools. If we feel it is safe to do so, we will try to fix glazing issues by re-firing the pottery.
Pottery can also crack in the kiln too. This is super rare, but if it does happen we’ll give you a voucher to paint again.
We hope you understand that we do everything we can to try and prevent such things, however it is not always possible. The unpredictable element can be both the charm and frustration of ceramics.